Your First Stop for Project Questions
Accessing Project FAQs
Where to Find Them:
Click the "About" tab on your project summary page
Scroll down to the "Frequently Asked Questions" section
These are specific to each project and cover the most common queries
Why Check FAQs First
Respects Volunteer Time: All our project organisers are volunteers with limited time. The FAQs are designed to answer the most common questions instantly.
Faster Answers: You'll get immediate answers rather than waiting for an email response.
Comprehensive Information: FAQs often contain details you might not have thought to ask about.
When to Contact the Organiser
After checking FAQs, contact the organiser if:
Your specific situation isn't covered
You need clarification on drop-off logistics
You have questions about special circumstances
Ka runga rawa atu koe (You're awesome) for being considerate of our volunteers' time while staying informed about your project!